Suite25

Your time is valuable, and so is ours. Please review the following policies to ensure the best experience possible: Late Arrivals: Each service provider allows a 5- to 15-minute grace period, depending on their schedule. Arriving beyond this window may result in an automatic cancellation and may be subject to fees. Cancellations: Appointments canceled with less than 24 hours’ notice will incur a 20% cancellation fee based on the total cost of the scheduled service. Please note: the deposit is not applied toward this fee and remains non-refundable. Deposits: All deposits are non-refundable, but will be applied toward your service total at the time of your appointment. No-Show Policy (3-Strike Rule): Clients who fail to show up for an appointment without notice three times may be charged 100% of the missed service cost and may be required to prepay in full to book any future appointments. Thank you for respecting these policies — they help ensure smooth scheduling and fairness for everyone.